RazQuality operates this website and offers products for sale across India through Shopify.
We reserve the right to modify these Terms at any time. Updated versions will be published on this page.
"Using our website means you agree to these Terms."
Terms of service
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TERMS • CONDITIONS • TRUST
Terms of Service
Welcome to RazQuality. These Terms of Service govern your use of our website and the purchase of products from our online store.
Last Updated: June 27, 2026
Contact Us1. General
2. Eligibility
18+
Age Requirement
You must be at least 18 years old or use the website under a parent or guardian's supervision.
✓
Accurate Information
You agree to provide true, complete and accurate information.
⚖️
Lawful Use
You agree to use this website only for lawful purposes.
3. Products
We make every effort to display products accurately. Product colours, packaging and minor design variations may differ slightly without affecting quality or functionality.
We reserve the right to discontinue or modify products without prior notice.
4. Orders
Placing an order is an offer to purchase. We may accept or reject orders, cancel suspected fraudulent, duplicate or bulk orders, and request additional verification before dispatch.
For Cash on Delivery orders, verification may be completed by phone, SMS or WhatsApp. Orders that cannot be verified may be cancelled.
5. Pricing
₹
Pricing Information
All prices displayed on our website are in Indian Rupees (INR).
Applicable taxes are included unless stated otherwise.
🏷️
Price Changes
We reserve the right to modify product prices, promotional offers, and discounts at any time without prior notice.
6. Payments
We accept secure online payments through trusted payment gateway providers.
Cash on Delivery (COD) is available on eligible products and serviceable locations.
Orders are processed only after successful payment confirmation or COD verification.
"Every transaction is processed through secure payment infrastructure."
7. Shipping & Delivery
Estimated Delivery
Delivery timelines shown on our website are estimates provided for your convenience.
Possible Delays
Delivery may be affected by courier delays, weather conditions, public holidays, natural disasters, remote locations, or other circumstances beyond our control.
Courier Responsibility
Once your order has been handed over to our courier partner, delivery timelines are managed by the courier service.
8. Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
We encourage every customer to carefully review the policy before placing an order.
The policy explains eligibility, return procedures, replacement conditions, and refund timelines.
"Please review our Return & Refund Policy before making a purchase."
9. Intellectual Property
©
Protected Content
All content available on this website, including logos, product images, graphics, videos, text, and website design, is the property of RazQuality and is protected under applicable intellectual property laws.
🚫
Restricted Use
You may not copy, reproduce, distribute, modify, publish, or use any content from this website without our prior written permission.
10. Acceptable Use
✔️
Responsible Use
By using our website, you agree that you will not:
- Use this website for unlawful activities.
- Attempt to interfere with website security.
- Upload harmful software or malicious code.
- Provide false or misleading information.
- Misuse promotional offers or discounts.
- Copy, scrape, or reproduce website content without permission.
🛡️
Account Protection
To maintain a safe shopping environment, we reserve the right to suspend or permanently block access to users involved in fraudulent, abusive, or unauthorized activities.
11. Third-Party Services
🛍️
Shopify
Our online store is securely powered by Shopify.
💳
Payment Providers
Trusted payment gateways securely process online payments.
🚚
Courier Partners
Delivery partners help us ship and deliver your orders across India.
📊
Analytics Services
Analytics providers help us improve website performance and customer experience.
These third-party providers operate under their own policies and practices. RazQuality is not responsible for the content, privacy practices, or services provided by these independent providers.
12. Limitation of Liability
We make every reasonable effort to provide accurate information and uninterrupted service.
However, RazQuality shall not be liable for temporary website downtime, courier delays, payment gateway interruptions, technical issues beyond our control, or indirect and consequential losses arising from the use of this website.
Our maximum liability, where applicable, shall be limited to the amount paid by the customer for the affected order.
"Our responsibility is limited to the value of the affected order."
13. Cancellation
Order Cancellation by RazQuality
Orders may be cancelled if products become unavailable, payment cannot be verified, fraudulent activity is suspected, pricing errors occur, or delivery is not possible.
Customer Cancellation
Customers may request cancellation before the order has been dispatched.
After Shipment
Once an order has been shipped, cancellation requests may no longer be possible.
14. Privacy
Your personal information is collected, used, stored, and protected in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your information as described in that policy.
15. Governing Law
These Terms of Service are governed by the laws of India.
Any disputes relating to the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Bhopal, Madhya Pradesh.
"Governed by the laws of India."
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, products, legal obligations, or services.
The latest version will always be published on this page together with the updated Last Updated date.
Frequently Asked Questions
Yes. Orders may be cancelled if payment cannot be verified, fraud is suspected, products become unavailable, pricing errors occur, or delivery cannot be completed.
Can I cancel my order?Yes. Cancellation requests can generally be accepted before the order has been dispatched. Once shipped, cancellation may no longer be possible.
Are product images always identical to the delivered product?Minor variations in colour, packaging, or design may occur without affecting product quality or functionality.
Who owns the website content?All logos, images, graphics, text, videos, and website design are the intellectual property of RazQuality and may not be used without written permission.
17. Contact Us
If you have any questions regarding these Terms of Service, our team will be happy to assist you.
Business Name: RazQuality
Email: support.adventures@gmail.com
Contact Us
Email: support.adventures@gmail.com