At RazQuality, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
Last Updated: June 27, 2026
Contact UsWe may collect your Full Name, Mobile Number, Email Address, Billing Address, Shipping Address, PIN Code and Order History when you interact with our website.
We may collect Device Information including IP address, browser type, device type and website usage information through cookies.
Payment information is securely processed through our trusted payment partners.
Process and deliver your orders efficiently.
Confirm orders through phone, SMS, WhatsApp or email and provide support.
Process payments, refunds, prevent fraud and comply with applicable Indian laws.
Improve our website, customer experience and shipping notifications.
We do not store your debit card, credit card, UPI PIN, net banking passwords or CVV details.
Payments are processed securely through trusted payment gateway providers and Shopify's secure payment infrastructure.
For Cash on Delivery (COD) orders, we may contact you through phone call, SMS, or WhatsApp to verify your order before dispatch.
Order verification helps us reduce fraudulent transactions and ensures successful delivery.
Orders that cannot be verified may be cancelled for security reasons.
We do not sell or rent your personal information to third parties.
Your information is shared only when necessary to complete your order or comply with applicable laws.
Our ecommerce platform securely manages your shopping experience and order processing.
Trusted payment gateway providers securely process your online payments.
Shipping partners receive only the information required to deliver your order.
Customer support providers help us respond to your enquiries and service requests.
Information may be shared with government authorities when required under applicable law.
Each service provider receives only the minimum information necessary to perform its services.
Cookies help keep products in your shopping cart while you browse our website.
They remember your preferences to provide a smoother shopping experience.
Cookies help improve website performance and measure visitor traffic.
You may disable cookies through your browser settings, although some website features may not function properly.
With your permission, we may send:
You can unsubscribe from promotional communications at any time by contacting us or by using the unsubscribe option available in our emails.
Your choice will not affect important order updates or customer support communications.
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Our systems are designed to safeguard customer information while maintaining secure shopping and payment experiences.
Although we strive to use commercially acceptable methods to protect your information, no method of internet transmission or electronic storage is completely secure.
We retain information necessary to process and complete your orders.
Your information helps us provide ongoing support and respond to future enquiries.
Records may be retained to comply with legal, accounting, and tax obligations.
Once information is no longer required, it is securely deleted or anonymized where appropriate.
Subject to applicable Indian laws, you may request access to, correction of, or updates to your personal information.
You may request deletion of your personal data where legally permissible.
You may withdraw consent for promotional communications at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Our website is intended for individuals aged 18 years or above.
We do not knowingly collect personal information from children under 18 years of age.
If we become aware that such information has been collected unintentionally, we will take appropriate steps to delete it.
Our ecommerce platform securely powers our online store.
Trusted payment gateways securely process online transactions.
Delivery partners receive only the information required to complete shipments.
Analytics tools help us understand website performance and improve customer experience.
These third-party providers operate under their own privacy policies regarding the handling of your information.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service offerings.
Whenever updates are made, the revised version will be published on this page together with an updated "Last Updated" date.
No. RazQuality does not sell or rent your personal information to third parties.
How is my payment information protected?Payments are securely processed through trusted payment gateway providers and Shopify's secure payment infrastructure. We do not store your card details, CVV, UPI PIN, or banking passwords.
Can I request deletion of my personal information?Yes. Subject to applicable Indian laws, you may request deletion of your personal data where legally permissible.
How can I stop receiving promotional emails?You can unsubscribe at any time using the unsubscribe link in our emails or by contacting our support team.
If you have any questions regarding this Privacy Policy or your personal information, our team will be happy to assist you.
We will make reasonable efforts to respond to your queries as quickly as possible.
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